This document explains how Vitacore Tech LTD Trading as Legal Connection (“we” or “us”) uses information relating to you. Vitacore Tech Ltd is a company incorporated in England with company number 15122071 and registered office at 7 Bell Yard, London, England, WC2A 2JR.

We take privacy seriously and have implemented robust technical controls to protect and safeguard your personal information as required by applicable data protection legislation. This includes compliance with the California Consumer Privacy Act (CCPA), the UK Data Protection Act, the General Data Protection Regulation (GDPR), and other relevant U.S. and international laws. Our dedication to upholding these standards ensures that your data is handled with the highest level of care and security.

What information we collect, use, and why

We collect the following type of personal data:

• Our Customers
  If you’re one of our customers, we will use your information to manage our commercial relationship with you. This includes:

  • Contact details (e.g. phone number, email address)
  • Organisation and role
• Product Users
  If you’re a user of our products, we use your information to provide access and manage the product, and also to improve and further develop our products, which is in our legitimate interest. This includes:

  • Account information (e.g. name, email, organisation, profile picture)
  • Feedback on issues, bugs or recommendations
  • Insights on how you use the platform (e.g. cookie data)

We may also use your personal data to comply with our legal obligations and to prevent and identify crime or fraud, which is in our legitimate interest.

How long we keep your information

We will keep your information for as long as you’re a customer and for a reasonable period after you stop being a customer. We may keep data for longer if necessary to comply with our legal obligations or in relation to ongoing disputes.

Who we share information with

While we don’t share your personal data with anyone. We use third party service providers (such as cloud service providers, payment gateways, accountants and advisors) that will have access to your data. In such cases, we implement adequate contractual safeguards to protect your information.

Data Transfers

Due to the global nature of our business, we may need to transfer your personal data internationally. In such circumstances, we implement adequate safeguards to protect your data, such as model contract clauses.

Your data protection rights

Under data protection law, you have rights including:

• Access: the right to ask us for copies of your personal data.
• Rectification: the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Erasure: You have the right to request deletion of your personal data if it is no longer needed for the purposes for which it was collected, or if you withdraw your consent
• Restriction of processing: You have the right to request restriction of data processing at any time, ensuring greater control over your information.
• Object to processing: the right to object to the processing of your personal data in certain circumstances.
• Portability: the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

If you have any questions about how we use your personal data, or would like to make a data protection rights request, please contact: info@legalconnection.co

Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the UK Information Commissioner’s Office.