Privacy Policy

1. Introduction

This document explains how Vitacore Tech LTD Trading as Legal Connection (“we” or “us”) uses information relating to you. Vitacore Tech Ltd is a company incorporated in England with company number 15122071 and registered office at 7 Bell Yard, London, England, WC2A 2JR.

We take privacy seriously and have implemented robust technical controls to protect and safeguard your personal information as required by applicable data protection legislation. This includes compliance with the California Consumer Privacy Act (CCPA), the UK Data Protection Act, the General Data Protection Regulation (GDPR), and other relevant U.S. and international laws. Our dedication to upholding these standards ensures that your data is handled with the highest level of care and security.

Personal Information:
Such as your name, email address, and contact details.

Usage Data:
Including pages visited, time spent, and actions taken on our site.

Technical Data:
Such as browser type, IP address, and device information.

2. What information we collect, use, and why

We collect the following type of personal data:

Our Customers:
If you’re one of our customers, we will use your information to manage our commercial relationship with you. This includes:

Contact details (e.g. phone number, email address)
Organisation and role

Product Users:
If you’re a user of our products, we use your information to provide access and manage the product, and also to improve and further develop our products, which is in our legitimate interest. This includes:

Account information (e.g. name, email, organisation, profile picture)
Feedback on issues, bugs or recommendations
Insights on how you use the platform (e.g. cookie data)

Outlook Plugin Privacy Details:

Our Outlook plugin, part of the Legal Connection suite, operates as a sidebar within Microsoft Outlook. It allows users to link specific emails and their attachments to legal matters in Legal Connection. Users can choose to link a single email or an entire thread, including future replies, to a matter. Linked emails and attachments are accessible within Legal Connection under a dedicated 'Emails' tab for each matter. Users can unlink the email or thread from the matter at any time.

Data Collection:
The plugin collects the Outlook user ID and email content that users choose to link to legal matters. This includes all emails within a selected thread and any future replies, should the user opt to link an entire thread.

Data Usage:
Data collected by the plugin is used to display the emails and attachments within the associated legal matter in Legal Connection. The retrieval of email content is facilitated through the Microsoft Graph API, which requires users to grant permission via Admin Consent prior to using the add-in.

Data Storage and Security:
All data collected by the plugin is stored securely on Legal Connection's servers. The transmission of email data to our servers is protected using Basic Authentication to ensure the security of your data.

Third-party Access:
The Outlook plugin does not provide third-party access to the data it collects, nor does it use third-party services to process or analyze the data.

User Control and Rights:
Users maintain full control over their data. They can delete any previously collected data linked to legal matters, and upon deletion, the plugin will automatically disable the saving of future replies to ensure user privacy.

3. How long we keep your information

We will keep your information for as long as you’re a customer and for a reasonable period after you stop being a customer. We may keep data for longer if necessary to comply with our legal obligations or in relation to ongoing disputes.

4. Who we share information with

While we don’t share your personal data with anyone. We use third party service providers (such as cloud service providers, payment gateways, accountants and advisors) that will have access to your data. In such cases, we implement adequate contractual safeguards to protect your information.

5. Data Transfers

Due to the global nature of our business, we may need to transfer your personal data internationally. In such circumstances, we implement adequate safeguards to protect your data, such as model contract clauses.

6. Your data protection rights

Under data protection law, you have rights including:

Access: the right to ask us for copies of your personal data.
Rectification: the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure: You have the right to request deletion of your personal data if it is no longer needed for the purposes for which it was collected, or if you withdraw your consent
Restriction of processing: You have the right to request restriction of data processing at any time, ensuring greater control over your information.
Object to processing: the right to object to the processing of your personal data in certain circumstances.
Portability: the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

7. Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details below.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the UK Information Commissioner’s Office.

8. Contact Details

Phone: +1 (215) 208-0767

info@legalconnection.co

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